Essentials

Planning for any trip can be both exciting and stressful.  

We want you to relax, knowing that we’ve got you covered and will make you feel right at home

  • Additional services

    In addition to what is already offered in our plans, we offer a variety of optional services should you need or want them

    • Bicycle: Don’t want to have the hassle of bringing your own bike? Don’t worry! We have nice rental bicycles in a variety of sizes that will be sure to suit your needs. Damages are repaired/replaced at renter’s expense. Rental price: USD $35/day

    • Soigneur: Our mountains, weather and tours can bring about great challenges. You will have earned a good recovery massage! Cost: USD $60

    • Early Arrivals + Late Departures: We know that travelling can be hectic and stressful, so we also offer the option to reserve one day before and one day after the training camp for your travel convenience. Early arrivals or late departures will incur a $55 fee. Transportation to and from is included; arrangements for accommodations and food are an additional charge.

    • Full kit: Bib short and jersey; Special Edition Colombia Cycling by Hincapie Sportswear USD $150.

    • Labor: Should there be any mechanical failures at fault of the owner (or renter), resulting in the replacement of components, the camp will supply necessary replacements at the owner (or renter’s) expense, free of service or labor costs.

  • Payment policies

    We want to make the payment process simple for you.

    • Our prices are in US dollars.
    • Reserve your spot three (3) months prior to the date of your tour with a $500 nonrefundable deposit.
    • Payment options:
      • PayU
      • PayPal
      • Bank of America wire transfer
      • International bank transfer - Colombia

      • We will confirm your accommodations four weeks prior to your arrival. At this time, we kindly ask for a second payment to total 60% of your plan’s price.

      • We are among friends, so your final balance (40%) may be paid upon the day of your arrival to Colombia (in USD or Colombian pesos).

      Cancellation and refund policy: Unfortunately, the 500 USD deposit is non-refundable for any reason; however, we understand that life happens. Should you not be able to join us for your amazing cycling holiday, we can offer you some options: transfer, deferral or cancellation.

      Transfer: Provide us with a minimum of a two-week notice and you can transfer your adventure holiday to a friend for a 50 USD transfer fee. All of the payments, including the deposit, will be transferred to your friend.

      Deferral: If there is hope that you can attend one of our cycling trips within one year of your original plan, we will be happy to provide you with a 10% discount. All of your payments (less the 500 USD deposit) will be credited towards your next trip. Please provide us with a minimum of a three-week notice.

      Cancellation: If you provide us with a minimum of four weeks notice, we can refund 80% of your down payments, not including the deposit.

  • Riding level

    The Colombian mountains are a challenge for any cyclist, whether beginner or advanced. Your pace, skills and ability to cycle long distances can make the challenge easier or even more difficult.

    In order to help ensure your rides are appropriate for your level, we ask that you please answer our questionnaire. We wouldn’t want you to get bored with too easy of a ride nor would we want you to be overwhelmed; we want you to have fun, feel challenged, and enjoy the ride!

    Questions:

    • How many times per week do you ride your bike?
    • What is your approximate average speed on a 6 km constant climb with a 6% incline?
    • What is your approximate average speed for a flat 10 km segment?
    • What is the longest climb you have done?
    • What is the average distance of your long rides?

    Follow the steps:

    • Based on your responses to the questions above, give yourself a score of 1-4 in the table below.
    • Average your numbered scores
    • Compare your resulting number to your level

    Example:

    • How many times per week do you ride your bike? 3 times per week (Select score of 2)
    • What is your approximate average speed on a 6 km constant climb with a 6% incline?
    • What is your approximate average speed for a flat 10 km segment? 30 km/hr (Select 2)
    • What is the longest climb you have done? 11 km (Select 3)
    • What is the average distance of your long rides? 60 km (Select 2)

    Calculation:

      2 + 3 + 2 + 3 + 2 = 12/5 = 2.4

      Your best plan: Elite
  • Important

    Your safety is very important to us.

    • Each traveler must have health insurance with international coverage while in Colombia.
    • Colombia Cycling provides each rider with complementary accident insurance.
    • Please be aware that riding a bicycle comes with risks. Colombia Cycling takes all necessary measures to ensure as safe an experience as possible. Please sign the form.
    • Being "in shape" is very important to your safety and enjoyment of our tours.
    • Owners are responsible for ensuring that bikes are fully functional, structurally sound and safe to ride prior to camp dates to prevent possible failures and/or injuries.
    • Cycling trips require a minimum of 5 participants. In the unfortunate case that the number of riders does not reach the minimum, we can either continue with the trip as planned for an additional cost, reschedule for another date, or simply refund your money. Custom and private cycling holidays are also available upon request
    • All riders are expected to exercise proper cycling etiquette to ensure the safety and comfort of all cycling members. Our goal is to provide a fun, memorable, and safe experience for all involved.
    • On your final day of your trip, our camp mechanical staff will be happy to break down and pack your bike for you prior to your departure. Those with evening departures may enjoy one last morning spin before packing.
    • For any inquiries, including extending your stay, custom packages, group discounts, future camps and more, please contact us and we'll be happy to help!
  • FAQS

    Here are some of our most commonly asked questions. If your question is not listed here, please do not hesitate to contact us. We’d love to answer any questions you may have.

    ABOUT CYCLING

    How do you accommodate different levels of cyclists on the same trip?

    How do you accommodate different levels of cyclists on the same trip?

    We love having groups of mixed-ability cyclists. That being said, though, we want all riders to enjoy their experience; we understand the need for some cyclists to take a break now and again. We always cycle with a support car, so any cyclist may ride in the car in any moment.

    How will cycling in high altitudes affect me?

    How will cycling in high altitudes affect me?

    If your body is not used to high altitudes, the first few days can be slightly more challenging than expected. The first rides of our tours are “easy going” to get use. We offer also an option to arrive early! For many people, the body adjusts to the altitude within 24-48 hours.

    How does training in a higher altitude improve my physical shape?

    How does training in a higher altitude improve my physical shape?

    Training in high altitudes is one way many athletes improve their overall potential. Colombia is full of varying elevations, so you will sleep, ride, and live in altitudes much higher than most people are used to. Doing so will increase your red blood cell counts, which can improve your athleticism.

    Should I train for my trip?

    Should I train for my trip?

    The bike is our favorite way to get to know a country and its culture. We recommend that you be in good shape to maximize your enjoyment. Also you will enjoy your experience the most if you choose a plan that best matches your cycling level. Please refer to our Cycling Level Table to calculate your level and to determine which plan is the best fit for you.

    What happens if it rains during our rides?

    What happens if it rains during our rides?

    It’s likely that we will get wet at some point during the trip, as rain isn’t uncommon, especially during certain times throughout the year. Fortunately, though, we do most of our rides during the morning and the rain usually occurs in the late afternoons and evenings. Either way, you won’t freeze in Colombia!

    How are the roads and the terrain during the rides?

    How are the roads and the terrain during the rides?

    Colombia is crossed by the Andes mountain range, which means land with lots of long climbs and rollers. The best part is the roads because a lot of new pavement provides for smooth rides.

    How many cyclists do you allow on your tours at one time?

    How many cyclists do you allow on your tours at one time?

    Our average, our cycling groups have between 5 and 12 people, and the planned tours max out at 12 people (not including our staff). There are cases where custom tours have more than 12 people; our logistics team will evaluate these situations according to your needs and how we can best accommodate your group.

    What should I pack for the cycling parts of the trip?

    What should I pack for the cycling parts of the trip?

    Don’t forget your cycling essentials – shoes, pedals, saddle, sunglasses, and a helmet (strongly recommended)! The weather doesn’t change much during the year, so the temperature depends more on the altitude of your trip. We ride between 12-32° C (54-90° F), so we recommend arm warmers, a vest, and a windbreaker or light waterproof jacket.

    What should I pay specific attention to during the rides?

    What should I pay specific attention to during the rides?

    Other than the beautiful landscapes, you should keep in mind we have a lot of elevation changes and curves. Always pay extra attention when going down hills, as sometimes you won’t see the next part of the road until you get to the corner. We also have friendly dogs on the road, so be alert and give them space. On some of the smaller roads, there can be speed bumps, so it is best to hold the handlebar with both hands. Please also keep in mind that, in the majority of places, you cannot drink water directly from the tap. Don’t worry; we will always provide you with plenty of bottled water.

    DISCOUNTS

    Do you offer group discounts?

    Do you offer group discounts?

    Yes, we have two different kinds of group discounts: “Leader of the Pack” or “Peloton friends”.

    The “Leader of the Pack” discount earns you a free trip if you organize a group of 10 or more cyclists for the same trip. If you are the leader of a group, but don’t reach 10 cyclists, you can receive a 10% discount for every cyclist that comes with you (i.e. you organize a group of 6 people + you (7 in total), you will have 60% off in your plan cost).

    The “Peloton friends” discount gives you the opportunity to spread the discount between you and your friends. With a “Peloton” of 3 to 5 friends, you will receive 5% off each of the individual plans. A Peloton of 6 to 8 friends will receive 7% off each individual plan, and a Peloton of 9 or more cyclists will allow each friend to receive 10% off their individual plan.

    Do you have any referral or repeat customer discounts?

    Do you have any referral or repeat customer discounts?

    We love catching up with riders we haven’t seen in awhile! If you have ridden with us in the past and want to come again, we offer 10% off. And, if you refer another cyclist or come with him/her, you will receive an extra 10% discount.

    SERVICES

    What kinds of accommodations are provided?

    What kinds of accommodations are provided?

    All of our lodging accommodations are double occupancy. We want you to experience the unique culture of each area we ride, so the specific types of accommodations vary by region. All accommodations will be comfortable, welcoming and conveniently located.

    I don’t speak Spanish. Is this a problem?

    I don’t speak Spanish. Is this a problem?

    Not to worry! We speak English, French and Italian. If you’re able to speak some Spanish, you’ll find that the locals will love talking with you, teaching you new words and phrases, and making you feel very welcome.

    What if I have to change or cancel my trip? What is your cancellation policy?

    What if I have to change or cancel my trip? What is your cancellation policy?

    The 500 USD deposit is non-refundable. But we will be happy to have you here in the future, so please go to “Payment policies” to read about transfer, deferral and cancellation options.

    Can I travel with my partner?

    Can I travel with my partner?

    Whether your partner is a cyclist or not, you most definitely can bring him or her! Check out our “Lovers’ Ride” if you’re both interested in cycling, or choose a plan of your own and then your partner can enjoy other activities we’ll plan with him/her. Either way, you’ll both have an amazing time!

    Should I tip my Colombia Cycling guides?

    Should I tip my Colombia Cycling guides?

    Gratuities may be given at your discretion. They are not included in your trip price and are very much valued to show your appreciation for your guide’s knowledge and professionalism. As is the case for the majority of the service industries in Colombia, it is customary to tip 10% if you have experienced a service in which you are pleased.

    Can I book one of the tours for my group?

    Can I book one of the tours for my group?

    Yes, your group can join one of our pre-planned tours or you can book a private or custom cycling tour for your group if that would better suit your needs. Contact us so we can plan the best trip for you and your group together.

    Can I travel alone?

    Can I travel alone?

    We’d be happy to have you join any of the tours we have available. If none of them fit your calendar or you’d prefer an individual tour, we’d be happy to accommodate you. See “Go for a ride” to view our tours or see “Custom Plans” for more information on individualized trips.

    LOGISTICS & TRAVEL

    Can I use US dollars in Colombia?

    Can I use US dollars in Colombia?

    The Colombian currency is Colombian pesos (COP). COP is the only officially accepted currency. US dollars are accepted sporadically throughout Colombia at places like small shops or with street vendors. If you don’t bring Colombian pesos with you, don’t worry; we can exchange money for you at a bank or currency exchange office.

    What is the best way to get to Medellín?

    What is the best way to get to Medellín?

    Medellín has the second largest airport in Colombia, so it is well connected to the rest of the world. We suggest you come through one of the following cities instead of coming through Bogotá, Colombia’s capital, due to how busy and frequent delays occur there.

    City

    Ciudad de Panamá
    Miami
    Fort Lauderdale
    Madrid
    Atlanta
    New York

    Frequencies per week

      45
      21
      14
      5
      7
      4

    How it is the weather?

    How it is the weather?

    Colombia enjoys the best cycling weather year round. Since we are located on the equator, we don’t experience the four seasons that are typical in other countries. There are some months (mainly April and November) where we experience a refreshing rain, but it usually isn’t enough, or doesn’t last long enough, to prevent us from cycling. The temperatures range from 12° C (54° F) in the morning up to 32° C (90° F) midday. As a result, we usually start cycling in the mornings around 7:00 AM.

    Do I need a visa?

    Do I need a visa?

    Most citizens of other countries don’t need a visa to come to Colombia; having a valid passport is usually enough for entrance and a holiday stay of up to three months. You may find a list of countries that don’t require a visa here:

    https://www.cancilleria.gov.co/sites/default/files/VisaColombiaPaises.pdf

    Do I need any vaccinations?

    Do I need any vaccinations?

    No, you do not need any vaccinations for the regions we cycle. If you plan on extending your trip and traveling to other areas, such as the Amazon, you will need a certificate of vaccination (“yellow card”). Let us know of your plans and we will be more than happy to assist you!

    What should I pack for my cycling adventure?

    What should I pack for my cycling adventure?

    Our biggest advice is to pack light! Beyond your cycling gear, we recommend comfortable and casual clothing, as we will be visiting small towns where the dress is more laidback. Bringing a small bag to store a pair of jeans, a t-shirt, comfortable walking shoes and personal belongings in the support car is recommended for when we stop to visit places along the way.

    At the beginning of your trip, you will receive a special cycling bag that measures 60 cm long, 35 cm wide, and 30 cm tall. Please plan on packing your belongings in this bag once you arrive (with the exception of your helmet and cycling shoes). This helps us accommodate everyone’s belongings and to help you ensure you have everything you need in one place. Your original luggage will be stored in a safe place until the last day of the cycling trip.

    I’ve heard about Colombia’s reputation as a violent and corrupt country. Is Colombia safe?

    I’ve heard about Colombia’s reputation as a violent and corrupt country. Is Colombia safe?

    Yes, Colombia is safe. All of the areas in which we cycle are within “recommended zones” of travel and have been marked as green/ safe zones. https://www.gov.uk/foreign-travel-advice/colombia We are in constant contact with authorities and are always up-to-date with current events should anything come up

    If you would find comfort in speaking with happy cyclists who have traveled with us from around the world, let us know and we will gladly put you in touch with someone near you!

 

 

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